Orders

We process orders very quickly, so changes and cancellations cannot always be fulfilled. You must immediately contact our Customer Care team (within 2 hours) with your change/cancellation request details included. You can email us at club@yesteriadoll.com. This will minimize the processing delay with your order due to the changes being made.

For assistance with online shopping and checkout, please email Customer Care at club@yesteriadoll.com.

Please email us with the promo code and order number. If the promotion is valid and your order qualifies, the discount will be applied.

Shipping

Shipping calculated at checkout.

We provide fast worldwide shipping. Please note if your shipping address is not in the United States, please contact us for the inventory check.

Our main warehouses are located in the United States. If your order address is in the U.S, we could promise 5-7 business days of delivery for Standard Shipment and 2-5 business days of delivery for Priority Shipment. All dolls shipped to the United States with gift boxes.

Click here to know more shipping information.

For the United States:

Free Shipping(Orders Over $69)

Standard Shipping($8.99)

Priority Shipping($25.99)(0-6lb)

Priority Shipping($35.99)(6.1lb and up)

Click here to know more shipping information.

As soon as we are ready to ship your order, we will send you an email with the delivery information. Paste your tracking numbers here to track your orders Tracking Orders

Returns and Exchanges

Yesteria offers generous money-back guarantees on all the items we sell. You may return your purchase for 100% of everything you have paid, plus FREE return shipping, at any time within the specified number of days.

If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

If you have any Return or Exchange needs, please contact customer service(club@yesteriadoll.com) for a specific return address.

Please keep the item in good condition before your return or exchange, all kits and packing boxes need to return back to us. Thanks for all your help and cooperation.

After we receive your return and confirm that the product is not damaged and has the value of resale, the refund will be completed within 5 working days.

Accepted Payments

Visa

Mastercard

American Express

JCB

Discover

Diners Club

Elo

Powered by Shopify, Shop Pay makes checking out faster by securely saving shipping and payment details.

Apple Pay

Google Pay

How it works:

When it's time to pay for your favorite styles, choose Afterpay as your form of payment at checkout. A debit or credit card is required.

Pay Every Two Weeks

With Afterpay, you’ll make the first of four payments at the time of purchase. The remaining three payments will be automatically deducted every two months.

Four Payments, Zero Interest

Enjoy no additional interest or fees when you pay on time.

Availability:

Afterpay is available online in the US, for now.

Afterpay Disclaimer

You must be over 18, a resident of the U.S., and meet additional eligibility criteria to qualify. Late fees may apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.